Privacy policy
Privacy Policy – PSN Universe
Last Updated: 23 October 2026
PSN Universe respects your privacy and is committed to protecting your personal information when you visit our website or purchase our products.
1. Information We Collect
We may collect the following information when you use our website or place an order:
Name and contact details
Email address and phone number
Billing and shipping address
Order and purchase history
Payment status and transaction references
Customer support communications
Website usage and technical information
2. How We Use Your Information
We use your information to:
Process and confirm orders
Arrange shipping and delivery
Process payments and refunds
Communicate order updates
Respond to enquiries and complaints
Improve our website and customer experience
Detect and prevent fraud
Meet applicable legal and regulatory requirements
3. Payment Information
Payments may be processed by third-party payment service providers. Payment information is handled in accordance with the applicable provider's security and privacy practices.
We do not intentionally store full payment card details on our own systems unless this is lawfully supported by our payment processing arrangements and security requirements.
4. Sharing of Information
We may share necessary information with payment processors, shipping and courier partners, website hosting providers, and other service providers involved in fulfilling orders.
We may also disclose information when required by law.
We do not sell personal information to third parties.
5. Cookies and Website Usage
Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the shopping experience.
You can manage cookies through your browser settings where available.
6. Data Security
We use reasonable safeguards to protect personal information against unauthorised access, loss, misuse, or disclosure.
However, no online system can be guaranteed to be completely secure.
7. Data Retention
We retain personal information for as long as reasonably necessary for order fulfilment, customer support, accounting, legal compliance, and dispute resolution.
8. Your Privacy Rights
Subject to applicable law, you may request access to or correction or deletion of your personal information. You may also exercise other rights available under applicable privacy laws.
9. Third-Party Websites
Our website may contain links to third-party websites. PSN Universe is not responsible for the privacy practices of those websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be published on this page.
11. Contact Us
For privacy-related questions, contact:
PSN Universe
Email: support@psnuniverse.com
Phone: +91 70110 65152
Business Address: 110092 - Delhi