Terms of service

Terms & Conditions – PSN Universe

Last Updated: 23 October 2026

Welcome to PSN Universe. By accessing our website or purchasing products from us, you agree to these Terms & Conditions.

1. Products and Services

PSN Universe offers physical gaming products, gaming accessories, peripherals, and related products listed on our website.

Product availability may vary. We aim to provide accurate product descriptions, images, specifications, and prices.

2. Product Compatibility

Customers should check product specifications, dimensions, compatibility, and other relevant details before placing an order.

If you have questions about a product, please contact our customer support team before purchasing.

3. Pricing and Taxes

Product prices and applicable additional charges will be displayed on our website or at checkout.

Any applicable shipping charges and taxes will be disclosed as required before the order is completed.

We reserve the right to update prices and promotional offers. Changes will not override applicable legal obligations for orders already accepted.

4. Orders and Payments

Orders are subject to payment verification, product availability, and order acceptance.

Customers must provide accurate billing, contact, and shipping information.

If an order cannot be fulfilled, we will contact the customer and arrange an appropriate cancellation or refund where applicable.

5. Shipping and Delivery

Physical products will be shipped to the address provided during checkout.

Estimated delivery times may vary depending on the delivery location, courier service, product availability, and other circumstances.

Customers should provide accurate delivery details and contact us if an order is delayed or arrives damaged.

6. Cancellations, Returns, and Refunds

Order cancellations, product returns, replacements, and refunds are governed by our Cancellation & Refund Policy.

Nothing in these Terms removes consumer rights that cannot legally be excluded.

7. Promotions and Discounts

Promotional offers may be subject to validity periods, stock availability, and specific conditions.

Applicable terms will be displayed with the relevant offer.

8. Acceptable Use

Customers must not use our website for fraudulent, unlawful, or abusive activities or attempt to interfere with its security or functionality.

9. Intellectual Property

Website content, original text, graphics, and PSN Universe branding may not be copied or commercially reused without permission, except as permitted by law.

Third-party trademarks and product names belong to their respective owners. Their use does not necessarily imply an official partnership or endorsement.

10. Limitation of Liability

To the extent permitted by applicable law, PSN Universe will not be liable for indirect losses arising from website use where such liability may lawfully be excluded.

Nothing in these Terms excludes liability or consumer rights that cannot legally be excluded.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. The current version will be published on our website.

12. Governing Law

These Terms are subject to applicable Indian laws and any other mandatory consumer protection requirements applicable to the transaction.

13. Contact Information

PSN Universe

Email: support@psnuniverse.com

Phone: +91 70110 65152

Business Address: 110092 - Delhi